Streamlining MSP Operations: A Deep Dive into the Liongard Power BI Dashboard

As Managed Service Providers (MSPs) navigate the complexities of modern IT environments, the need for a centralized, insightful, and actionable dashboard is non-negotiable. This is where the Liongard dashboard shines, offering a granular view of the managed systems’ health and security. Let’s explore the facets of this powerful tool through its Power BI integration.

Unveiling the Metrics: Active Directory Insights

Active Directory (AD) forms the backbone of user management and security. The Liongard dashboard presents a gauge displaying a health score, reflecting the overall health or compliance of AD. This score, alongside a historical histogram of user creation, offers a clear view of growth trends and potential areas of risk.

A section dedicated to Health by Company lists out MSP-managed companies, assigning them health percentages that quickly indicate how each company fares in terms of AD health. A deeper dive into Active Directory Evaluation showcases compliance scores for crucial metrics, enabling MSPs to pinpoint and rectify specific policy deviations or security gaps.

Office 365: Maximizing Cloud Productivity

Moving to cloud services like Office 365 requires diligent monitoring. The Liongard dashboard offers a similar scoring mechanism, gauging the health or compliance specific to Office 365. A comprehensive Health by Company list ensures all client companies are maintaining optimal health in their cloud operations.

One of the standout features is the Active Users by Company chart, which aligns active user count with company size and activity. The dashboard also emphasizes MFA Compliance, crucial in today’s security landscape, tracking the adoption rate of multi-factor authentication across different user types.

DNS and Internet Domain: The Security Frontline

DNS health is critical to ensure system integrity and online presence. The dashboard’s pie charts for DMARC and SPF records reflect the security posture of domains under management. Systems by Domain Modified Date and Expiration Date charts act as a preventative measure against unexpected downtimes or security lapses due to expired domains.

Azure Active Directory: Harnessing Cloud Identity Management

The Azure Active Directory (AAD) dashboard section reveals a score that indicates the health or compliance status of Azure AD across managed companies. It presents compliance scores for various AAD security metrics, such as password sync and legacy authentication blocks. This section’s metrics provide an exhaustive list of user and device statuses, highlighting areas that may require immediate MSP attention.

Final Thoughts

The Liongard dashboard integrates with Power BI to transform raw data into actionable insights, promoting a proactive stance towards MSP operations. By centralizing critical metrics and health indicators across Active Directory, Office 365, DNS, and Azure AD, MSPs can deliver unparalleled service, ensuring their clients’ systems are secure, compliant, and optimally managed.

For MSPs looking to scale, the Liongard dashboard is not just a luxury—it’s an essential component of an effective IT management toolkit.